If activation by key does not occur

  1. Contact us by email (indicated in the site header) or by Telegram.
  2. Please provide your order number, the product, and attach a screenshot of the error/description of the step where the problem occurred.
  3. During business hours, our support team will promptly review your request and help you activate your product.
  4. If the problem is confirmed to be with the key, we will replace the key or refund the payment to the original payment details.

Important Terms

  • ESD products (electronic keys and codes) cannot be returned or exchanged after the code has been issued, unless our support team confirms that activation is not possible.

Please check system requirements and software compatibility before purchasing.